DVLA Board to assure itself the new company system for 2024 to 2027 sets out a bold very long-phrase eyesight supported by the appropriate level of ambition, strategic priorities, enablers, essential general performance indicators (KPIs) and benchmarking to speed up sustained transformational modify across the organisation and provide higher-high-quality, economical and obtainable solutions for all shoppers.
DfT to make sure a successful, cross-departmental prioritisation of presidency’s prerequisites of DVLA by:
DVLA Board in order that it's enough oversight of your strategic risks linked to utilizing The brand new corporate approach and DVLA’s evaluation of hazard appetite, like to be a standing board agenda merchandise.
Business organisations which were contacted To participate during the stakeholder engagement classes and shut demand proof as Section of the DVLA review were:
defining ‘optimum use’ of its printing facilities and taking over even further contracts with other govt departments to reach complete potential, although continuing to ensure that this do the job isn't going to negatively impression upon its Main enterprise
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The overview is intentionally ahead-on the lookout and focusses on positioning the DVLA to most effective provide its function around another five to 10 years. Wherever I have discovered place for progress, I usually do not request to supply thorough alternatives but leave enough House for DVLA and DfT to form action; it is true for your non-executives to check car details work with The chief crew to determine correct remedies for these precedence areas of development and switch them into tangible workstreams.
- conducting frequent wholesale evaluate of DVLA’s charges in an effort to tell a robust, extensive-expression service fees system and pursuing current approvals procedures for almost any essential adjust
has the correct strategic approach to accelerating electronic modernisation, thus enabling assistance transformation
The evaluation observed the aggravation of sector stakeholders, who had manufactured quite a few tries to attempt to take care of these problems jointly Together with the DVLA but been given no official reaction to their proposals.
The review uncovered that DVLA experienced a strong method of managing operational dangers and that successful devices and procedures ended up set up to escalate such hazards, equally in DVLA and up to your Office.
Nonetheless, the evaluation was involved that the DVLA Board didn’t have enough oversight and possibility to critique strategic dangers, using this type of only formally happening over a bi-once-a-year basis.